Customer Support Center

How Can We Help You Today?

Fast 24/7 live assistance for couriers, merchants, and recipients.

💬

Fastest Response

Live WhatsApp Chat

Chat instantly with our dispatch and customer operations desk for active order inquiries.

Chat on WhatsApp

⚡ Typical response time: ~2 minutes

24/7 Live Hotline

Dispatch Hotline

Direct voice support for couriers on active runs, urgent reroutes, and gate buzzer assistance.

+97255-263-0139

📞 Direct line: +97255-263-0139 (Click to copy)

Business & Invoicing

Email Desk

For merchant partnership inquiries, tax receipt assistance, and account verification.

info@bundle-dy.co.il

✉️ Inquiries answered within 24 hours

Frequently Asked Questions

Quick answers about tracking, pricing, and deliveries.

How do I track my package live?

Simply enter your Tracking ID (e.g. BDL-84920) on our home page or visit bundle.com/track. No registration or mobile app download is required to follow live courier GPS updates.

How is delivery pricing calculated?

Where can I download my tax invoices?

What happens if a recipient is unavailable?

Service agreements & policies

How your data is protected

Live Tracking

Track courier on real-time map